Moving through Q3 2021, are decision-makers changing their digital transformation priorities?
Data collection: Q3, 2021
Respondents: 353 technology decision-makers
Almost all decision-makers (97%, up from 94% in Q2) have achieved improvements to their digital maturity over the last year.
But most aren’t stopping there, with 93% (up from 87% in Q2) of leaders agreeing that digital transformation is a priority for the next 3 months.
When it comes to their digital transformation budget, nearly three-quarters (72%, down from 73% in Q2) of leaders expect to see an increase in the next 3 months.
Only 16% (down from 18% in Q2) of respondents believe their digital transformation strategy is totally cohesive. However, almost two-thirds (62%, up from 57%) describe their strategy as somewhat cohesive.
Most still view digital transformation primarily as a means to achieve current business goals (56%, down from 59% in Q2), but more are seeking to redefine business goals based on digital opportunities (44%, up from 41% in Q2).
Most (83%, up from 79% in Q2, unchanged from Q1) decision-makers remain confident that their organization has sufficient digital maturity to keep up with their competitors.
The top 3 main goals for digital transformation are cybersecurity (63%, up from 57% in Q2), increased flexibility/scalability (51%, up from 45% in Q2), and improved workflow efficiencies (44%, down from 45% in Q2).
However, costs reductions (36%, up from 34% in Q2) jumped into 4th position from 6th in Q2, replacing launching new products/services (35%, down from 37% in Q2), which dropped from 5th to 6th.
The tech solutions most leaders are turning to to achieve digital transformation are cloud computing (64%, down from 69% in Q2), AI/ML (52%, up from 47% in Q2), remote collaboration tools (50%, down from 54% in Q2), and workflow automation tools (50%, up from 46% in Q2).
Also notable are low-code/no-code tools, which 33% of leaders selected, up from 24% in Q2.
50% (up from 40% in Q2) of decision-makers report that their organization is recruiting executives with the specific skills needed to oversee successful digital transformation.
41% (up from 33% in Q2) report that their organization has created new C-suite roles to achieve digital transformation.
Those new C-suite roles are primarily a Chief Technology Officer (CTO) (56%, down from 59% in Q2), Chief Data Officer (38%, up from 30% in Q2), and Chief Digital Officer (CDO) (38%, up from 37% in Q2).
Almost three-quarters of decision-makers (72%, up from 66% in Q2) believe that the creation of these new C-suite roles has had a positive impact on digital transformation in their organization.