HOW WORK WILL WORK POST-PANDEMIC

As we enter month five of the COVID-19 pandemic, restrictions from working at the office are slowly beginning to loosen in some regions. But many questions remain about how exactly the processes that drive working life will change through 2020 and beyond.

Following a Pulse survey of 100 senior executives in IT, security, and engineering, you’ll find out in this report:

The types of technologies and IT infrastructure tech execs are prioritizing

When most companies will resume hiring—and what salaries will look like

How much will be invested in remote communications and meeting technology

Respondents: 100 IT, Security, and Engineering Executives


Data collected from June 2-July 2, 2020 

COVID-19 DIDN’T ACCELERATE CLOUD SHIFT—IT WAS ALREADY ON ITS WAY THERE!

More than half of tech leaders say that, despite the mass work-from-home migration due to the COVID-19 pandemic, they’re planning to maintain their hybrid cloud or on-premises IT infrastructure.

ARE YOU PLANNING TO MOVE THE MAJORITY OF YOUR INFRASTRUCTURE TO THE CLOUD?

 44% of the leaders with a fully cloud-based environment are in the software industry.

WHICH INDUSTRIES ARE MORE LIKELY TO KEEP ON-PREM INFRASTRUCTURE?

TRANSPORTATION

67%

RETAIL

100%

MANUFACTURING 

67%

HEALTHCARE 

71%

FINANCE AND INSURANCE

73%

CONSUMER GOODS 

100%

“My team has already been functioning in a combined on-prem/remote manner effectively for several years.”


— Security Director in the North American Professional Services space

Despite most companies maintaining on-premise or hybrid cloud infrastructure, 57% plan to invest in additional remote communications and meeting technology—even if employees are returning to the office. 

HOW MUCH WILL YOUR REMOTE COMMUNICATIONS TECHNOLOGY SPEND INCREASE OVER THE NEXT 12 MONTHS?

SPENDING WILL INCREASE ON REMOTE COMMUNICATIONS TOOLS, EVEN IF EMPLOYEES RETURN TO THE OFFICE

WILL YOU INVEST IN ADDITIONAL REMOTE MEETING AND COMMUNICATIONS TECH, EVEN IF EMPLOYEES RETURN TO THE OFFICE?

Consequently, as remote enablement continues to be top-of-mind for execs and 57% plan to add to their tool stack, 90% will increase their remote communications tech spend over the next year.

“I would rather keep [employees] remote and more productive. Returning them to work is a setback.”


— CIO in the North American software industry

51% of senior tech executives say they expect the COVID-19 hiring freeze to persist for at least four months. More positively, 28% say their hiring budgets never froze during the pandemic.

HIRING BUDGETS WILL STAY FROZEN FOR AT LEAST FOUR MONTHS

HOW MUCH LONGER WILL YOUR HIRING BUDGETS STAY FROZEN?

Companies in the education sector (57%) or with 5,001-10,000 employees (56%) most commonly said their hiring budgets stayed fluid during the crisis.

of respondents agree their decision to begin hiring again is directly tied to the state of the economy.

79%

On a positive note, 82% of leaders will begin hiring again before the end of 2020.

WHEN WILL YOU START HIRING AGAIN?

“Allow more remote days. We have all benefited from the move to work-from-home, and don’t want to give up the productivity and flexibility it provided everyone from the bottom to the top.”


— IT Director in the North American professional services industry

WORD ON THE STREET IS SALARIES AREN’T LIKELY TO CHANGE

Despite the current economic situation, more than a third of tech execs expect salaries to increase. Only 18% of tech execs expect salaries to decrease following the pandemic.

HOW MUCH DO YOU SEE SALARIES CHANGING IN LIGHT OF THE CURRENT ECONOMIC CLIMATE?

In another trend inspired by the pandemic, 29% of leaders are more open to hiring foreign or remote workers than they were before COVID-19. An additional 41% were already hiring non-local staff.

IS YOUR COMPANY MORE OPEN TO HIRING FOREIGN/REMOTE WORKERS DUE TO COVID-19?

Due to the COVID-19 pandemic, 63% of tech execs anticipate corporate travel will decline over the next 12 months—including a quarter who believe it will drop by more than 50%.

HOW MUCH DO YOU SEE YOUR TEAM’S CORPORATE TRAVEL CHANGING IN THE NEXT YEAR?

ACTION ITEMS FROM YOUR PEERS

“Safety first. Ensure and enforce safe work conditions and social distancing.” 


- CTO in the North American software industry

“Give team members the option to work from home, and provide a stipend for home network improvements.”


- IT Director in the North American software industry

RESPONDENT BREAKDOWN

REGION

RESPONDENTS

COMPANY SIZE

Insights powered by