SaaS Management

In this One-Minute White Paper, Pulse surveyed 157 tech leaders to discover the state of SaaS proliferation in the workplace.


IT is no longer about in-house solutions built from the bottom up. 


Most modern businesses turn to SaaS tools built and maintained by third-party partners, outsourcing a variety of solutions such as email and remote collaboration. However, businesses can quickly lose track of the amount of SaaS they buy and use. The intuitive nature of such tools make them easy to purchase and build into workflows. This can lead to different departments, teams or individuals purchasing tech without IT oversight, causing redundancy, unused subscriptions or even shadow IT (non-IT tools are being used for digital operations without IT’s oversight). Known as ‘SaaS sprawl’, this phenomenon may have increased as organizations went remote in the wake of the COVID-19 pandemic, resulting in the necessary addition of new tools to keep teams connected. 


How are tech decision-makers managing their SaaS sprawl?

SaaS Management

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