Pulse Q&A is committed to protecting the privacy of its Users whose information is collected and stored while using Pulse Q&A’s Platform through our Website or App.
The capitalized terms have the same meaning as ascribed in our Terms of Service, unless otherwise noted here.
WE DO NOT SELL YOUR PERSONAL INFORMATION, NOR DO WE INTEND TO DO SO.
WE DO NOT GIVE ACCESS TO YOUR PERSONAL INFORMATION TO THIRD PARTIES EXCEPT TO SUB PROCESSORS TO ASSIST US IN THE PROVISION OF OUR SERVICES TO YOU.
When you register or create an account to use our Website, App, or Platform, we collect personal information (also referred to as personally identifiable information or “PII”) which will be stored on our servers and which may include the following:
a. Your name;
b. Online contact information such as your email address or username;
c. Professional or employment-related information such as medical associations, bar associations, engineering societies, employer, business title, business address, etc.;
d. Persistent identifier that can be used to identify a user over time across different websites or other online services, such as a customer number stored in a cookie, IP address, of device or processor identifier;
e. A photograph, video or audio file containing an image or voice;
f. Geolocation information that can identify a street name and the name of a city or town; and
g. Other personal information (collectively, the “Personal Information”).
Users are able to change their personal information via email by contacting us at email@example.com; through their profile or account settings, or via chat or ticket on our Website, App, or Platform. We collect the following information when you register on our Platform:
Account Information. When you register to use our Platform or when you create an account, we will collect your personal information. We may also collect information that does not personally identify you such as (i) your geolocation, and (ii) information about your internet connection, the equipment you use to access our Website, App, or Platform, and usage details.
We collect personal information from you in the following ways:
a. At registration on our Website, App, or Platform;
b. In email, text, and other electronic messages between User and our Website, App, or Platform;
c. Through mobile and desktop applications User downloads from our Website, App, or Platform, which provides dedicated non-browser-based interaction between User and our Website, App, or Platform;
e. When User subscribes to a newsletter;
f. From User’s responses to a survey;
g. From forms filled out by User;
h. From records or copies of correspondences (including email addresses) if User contacts us;
i. From search queries on our Website, App, or Platform; and
j. When User posts information to be published or displayed on our Website, App, or Platform.
We collect information from you automatically when you navigate through our Website, App, or Platform in the following ways:
a. Usage details;
b. IP addresses;
c. Information obtained through browser cookies;
d. Information obtained through flash cookies;
e. Web beacons on our Website;
f. Web beacons on emails sent by us; and
g. Other tracking technologies.
We use the information that you provide to:
a. Personalize User experience in using our Platform;
b. Provide Users with information, products, or services requested from us;
c. Present our Website, App, and Platform and their contents to Users;
d. Provide Users with notices about account and/or subscription, including expiration and renewal notices;
e. Notify Users about changes to our Website, App, and Platform and any products or services;
f. Allow Users to participate in interactive features on our Website, App, and Platform;
g. Improve the Website, App, and Platform;
h. Improve our customer service;
i. Administer contests, promotions, and surveys or other Website, App, and Platform features;
j. Anonymize data and aggregate data for statistics to be shared anonymously with our customer;
k. Contact Users about our products and services that may be of interest;
l. Contact Users about third parties’ goods and services;
m. Enable the display of advertisements to our advertisers’ target audiences, although personal information is not shared with advertisers without User’s consent; and
n. Send User periodic emails, in accordance with the CAN-SPAM Act of 2003 as detailed in Section 13, via the email address provided by User to (i) send information, respond to inquiries, and/or other requests or questions; (ii) send additional information related to User’s product and/or service; and (iii) market to our mailing list or continue to send email to User after the original transaction has occurred.
We allow third party behavioral tracking and links to third-party web pages. Occasionally, at our discretion, we may include or offer third-party products or services on our Website, App, or Platform. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Website, App, or Platform and welcome any feedback at about these sites. Please contact us at firstname.lastname@example.org.
Our Website and App are reasonably scanned to meet or exceed PCI Compliance. Our Website and App receive regular security scans and penetration tests. Our Website and App also receive regular malware scans. In addition, our Website and App use an SSL certificate as an added security measure. We require username and passwords for our employees who can access the personal information of Users that we store and/or process on our Platform and servers. In addition, we actively prevent third parties from getting access to the personal information of Users that we store and/or process on our Platform and servers. We accept payment by credit card through a third-party credit card processor on our behalf. We will implement reasonable security measures every time you (a) enter, submit, or access your information, (b) register, or (c) access our Platform, on our Website and App.
Security Measures. We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, App, or Platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website, Platform, or Platform. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website, App, or Platform.
Fair Information Practice Principles. In the event of a personal data breach, we will notify the User within 72 hours via (i) email, and/or (ii) our Platform notification system on our Website and/or App. We will also notify the FTC, FCC and/or any other relevant state regulatory agency. We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
Disclosure of Personal Information.
i. We do not sell, trade, rent, or otherwise transfer personal information to others, unless we provide you with advance notice. This does not include our hosting partners and other parties who assist us in operating our Website, App, or Platform, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Fair Information Practice Principles.
In the event of a personal data breach, we will notify the User within 72 hours via (i) email, and/or (ii) our Platform notification system on our Website and/or App. We will also notify the FTC, FCC and/or any other relevant state regulatory agency. We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
Choices Users Have About How Pulse Q&A Uses and Discloses Information.
Disclosure of Users’ Information for Third-Party Advertising. Users receiving promotional email can opt-out by sending a return email requesting to be omitted from future promotional email distributions. This opt-out will not apply to information provided by Pulse Q&A for product purchases, warranty registration, or other transactions.
Disclosure of User’s Information for Targeted Advertising. Users can opt-out by emailing us their opt-out request at email@example.com or write us at Pulse Q&A Inc., 795 Folsom Street, Regus #1028, San Francisco, CA 94107, USA.
We have implemented advertising features on our Website, App, and Platform including: (a) remarketing with Google AdSense; (b) Google Display Network Impression Reporting; and (c) Google Demographics and Interests Reporting.
We use these Cookies to compile data regarding User interactions with ad impressions and other ad service functions as they relate to our Website or App.
Pulse Q&A does not sell, trade, or otherwise transfer to outside third parties your “Personal Information” as the term is defined under the California Civil Code Section § 1798.82(h). Additionally, California Civil Code Section § 1798.83 permits Users of our Website, App, or Platform that are California residents to request certain information regarding our disclosure of their Personal Information to third parties for their direct marketing purposes. To make a request for such disclosure, or identification and/or deletion of Personal Information in all our systems that we store on you, please send an email to firstname.lastname@example.org or write us at Pulse Q&A Inc., 795 Folsom Street, Regus #1028, San Francisco, CA 94107, USA .
Note that (i) if we delete your Personal Information as requested, we will no longer be able to provide our services to you and (ii) we may need to keep such Personal Information for a while during the shutting down and billing process. If you would like to discuss our Personal Information storage and processing process with us, please send us an email at email@example.com or write us at Pulse Q&A Inc., 795 Folsom Street, Regus #1028, San Francisco, CA 94107, USA.
The Children’s Online Privacy Protection Act (“COPPA”) is a federal legislation that applies to entities that collect and store “Personal Information,” as the term is defined under COPPA, from children under the age of 13. We are committed to ensure compliance with COPPA. Our Website, App, and Platform are not meant for use by children under the age of 13. Our Website, App, and Platform do not target children under the age of 13, but we do not age-screen or otherwise prevent the collection, use, and personal disclosure of persons identified as under 13. If you would like to know more about our practices and specifically our practices in relation to COPPA compliance, please email us at firstname.lastname@example.org.
IF YOU ARE UNDER 13, PLEASE DO NOT ACCESS OR USE OUR WEBSITE, APP OR PLATFORM.
We will fully comply with the letter and the spirit of the New York Shield Act (the “Act’), which became effective on January 1, 2020, to the fullest extent that it is applicable to us. We have adopted reasonable safeguards to protect the security, confidentiality, and integrity of your private information, as defined in the Act ("Private Information"). We will securely protect any personal information, as defined in the Act ("Personal Information"), and/or Private Information in accordance with the requirements set forth in the Act. We will notify you of any unauthorized access to or disclosure of your Personal Information or your Private Information in accordance with the requirements of the Act.
The CAN-SPAM Act establishes requirements for commercial messages, gives recipients the right to have businesses stop emailing them, and spells out penalties for violations. Per the CAN-SPAM Act, we will:
a. not use false or misleading subjects or email addresses;
b. identify the email message as an advertisement in some reasonable way;
c. include the physical address of Pulse Q&A, which is 795 Folsom Street, Regus #1028, San Francisco, CA 94107, USA;
d. monitor third-party email marketing services for compliance, if one is used;
e. honor opt-out/unsubscribe requests quickly; and
f. give an “opt-out” or “unsubscribe” option.
If you wish to opt out of email marketing, follow the instructions at the bottom of each email or contact us at email@example.com and we will promptly remove you from all future marketing correspondences.
For European Visitors, Consumers, and Customers.
EU-US and Swiss-US Privacy Shield Framework
With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Pulse Q&A is subject to the regulatory and enforcement powers of the U.S. Federal Trade Commission.
Pursuant to the Privacy Shield Frameworks, EU, UK, and Swiss individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States. Upon request, we will provide you with access to the personal information that we hold about you. You may also correct, amend, or delete the personal information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under Privacy Shield, should direct their query to firstname.lastname@example.org. If requested to remove data, we will respond within a reasonable timeframe.
We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal information, please submit a written request to email@example.com.
Pulse Q&A has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU and Switzerland in the context of the employment relationship.
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Pulse Q&A’s accountability for personal data that it receives in the United States under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, Pulse Q&A remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process personal data on its behalf do so in a manner inconsistent with the Principles, unless Pulse Q&A proves that it is not responsible for the event giving rise to the damage.
In compliance with the Privacy Shield Principles, Pulse Q&A commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. European Union, United Kingdom, and Swiss individuals with Privacy Shield inquiries or complaints should first contact Pulse Q&A by email at firstname.lastname@example.org
Pulse Q&A has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/privacy-shield-complaints/ for more information and to file a complaint. This service is provided free of charge to you.
If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction.
Rights of the Data Subject.
To make any of the following requests, please contact us (i) via email at [email address], (ii) by phone at our toll-free number 1-8[__-____], or (iii) by writing to us at Privacy Officer, 795 Folsom Street, Regus #1028, San Francisco, CA 94107, USA.
Pulse Q&A uses the following third-party service providers for the provision of services as detailed under the Terms of Service.
Name of Third-Party Service Provider
Website: https://aws.amazon.com/premiumsupport/knowledge-center/aws-phone-support/Address: 410 Terry Avenue North, Seattle, WA 98109-5210
Website: https://discoverorg.com/Phone: 800-914-1220Address: 170 Data Drive, Waltham, MA 02451
Website: https://help.zoominfo.com/Phone: (207) 883-7027Address: P.O. Box 335, Scarborough, Maine, 04070, United States
Additionally, if you have any questions or concerns about our third-party service providers, please email us at email@example.com.
If you believe that any content on our Website, App, or Platform violates your copyright, and you wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to the Digital Millennium Copyright Act of 1998 (“DMCA Takedown Notice”)) must be provided to our designated Copyright Agent.
Pulse Q&A’s Copyright Agent to receive DMCA Takedown Notices is Mayank Mehta, firstname.lastname@example.org, at Pulse Q&A, Attn: DMCA Notice, 795 Folsom Street, Regus #1028, San Francisco, CA 94107, USA. You acknowledge that for us to be authorized to take down any content, your DMCA Takedown Notice must comply with all the requirements of this Section. Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by Pulse Q&A in connection with the written notification and allegation of copyright infringement.